Privacy Policy

1. Introduction

gguuai.cc ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our SaaS platform and related services.

2. Information We Collect

We may collect account information such as your name and email address, business information you provide, payment-related transaction records, optional phone information, usage data, and content data required to provide requested functionality.

3. How We Use Information

We use information to provide, maintain, and improve the Service; process transactions and send order-related notices; provide customer support; protect against fraud and technical issues; and comply with applicable obligations.

4. Data Security

Production data transmission is protected using HTTPS/TLS. Access to stored information is limited through access controls and secured hosting infrastructure. Card details are processed through the hosted checkout of the payment service provider when enabled; gguuai.cc does not store raw card numbers.

5. Sharing and Disclosure

We do not sell personal information. We may share information with service providers that help operate the Service, where required by law, or in connection with a business transfer, subject to applicable safeguards.

6. Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy, unless a longer period is required by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, export, or object to the processing of personal information. Contact privacy@gguuai.cc to make a request.

8. Cookies

We use necessary cookies to maintain login status and core functions. We do not use third-party advertising cookies.

9. International Transfers

Your information may be processed outside your country of residence. We use appropriate safeguards required by applicable data-protection rules.

10. Children's Privacy

The Service is not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page will be updated when changes are published.

12. Contact Us

Email: privacy@gguuai.cc
Data-protection contact: dpo@gguuai.cc
Phone support: Available by scheduled call after contacting privacy@gguuai.cc
Business hours: Monday - Friday, 9:00 AM - 6:00 PM (UTC+8)